Payment & Shipping
Our system automatically calculates shipping charges and will appear before the termination of the order.
On salesorders of more than 1000.- € the system will automatically calculate lower costs.
The shipping costs for windsurf boards in Germany are 39 .- Eur and are automatically insured if we get a message within 24 hours after the adoption of the package.
International shipping charges are also calculated automatically by the program, but can also be requested at any time by e-mail.
Packages: DHL or UPS
International: Alway UPS
The day we ship your order you will automatically receive an e-mail with the tracking number, so you always know when the goods are delivered.
We offer several options on how to pay your order.
Cash on Delivery (C.O.D.):
Cash on Delivery allows you the pay when you recieve the order from the shipping company. It ́s necessary to have the invoice amount avaliable in cash when the post men arrives. This service has an extra charge of 7€ per order! Apperently Cash on Delivery is only avalibale inside of germany.
You can order with your credit card (VISA, Mastercard) online and speed up the shipping process with this payment option. When paying by credit card, please always make sure you use our Secure Server which transfers encoded data. Some banks may charge an extra fee when doing orders in another country. Please check with your Card Company or bank if you are not sure. If we revice a bigger order from a first time customer, we may ask for a copy of the passport and cerdit card to make sure no damage is made to anybody.
You can make a SEPA transfer directly from your bank. Your bank will ask you for our IBAN and Swift/BIC Code. You will find all the details you need in your order confirmation Some banks may charge a fee when you transfer money to our bank in germany. A normal transaction takes between 2-4 days until it arrives on our account As soon as we recieved the money, you will see an update in your Surfpirates Account!
Paypal is one of the easiest ways to order online. Your Paypal-Account is connected to your bank account and will transfer the money quickly and safe to the Surfpirates Paypal-Account. That makes it possible for us to send out your order super quickly. When using Paypal Express, make sure your adresses are up to date , as we will get those adresses from Paypal for the invoice and shipping.
With the PayPal Express payment method, you have the option of completing your order in just a few steps. Shipping and billing data, which are securely stored with PayPal, do not have to be re-entered on www.Surfpirates.de during the purchase process. We receive your billing and delivery address directly from PayPal, so we can get your order off the ground as quickly as possible.
Using Amazon Pay allows you to finish your order within a few clicks. Amazon Pay uses your payment details from your Amazon Account. Also the invoice and shipping adress will be transfered from Amazon to us. Please make sure those adresses are up to date.