Returns and Complaints
No issue, with us you have 30 days return policy.
Just send the package back to us with a shipper of your choice at the following address:
Surfpirates GmbH z.H returns
Schleswiger Str 1
24941 Flensburg, Germany
You want to return
something. or exchange it?
We will then refund the purchaseberag back to your account upon receipt. If you want to have the article gladly in another size, give this gladly with and we check with erhalt of your return the availability and send the part then free of shipping costs to you out!
Here you can fill out the form runerladen and simply attach to your return.Returns form
Paid by Paypal?
Use the following link to get the shipping cost for the return:
You have a complaint?
Below you will find a form to fill out if you have problems with an item that falls under complaint. We will take care of your request as soon as possible.
Please fill out the complaint form. We will get back to you shortly.