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+49 (0) 461 12425

Visit our support page to get help on all matters.

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Help Center

Hi, we are happy to help you. In order to be able to process your request as quickly as possible, we have explained below which email address matches your request. As soon as we have received your email, we will deal with your request as quickly as possible. Alternatively, you can also use the email form which you will find at the bottom of the page.

  • Product info

    Do you have questions about new products or are you looking for advice on specific products and need help finding the product that suits you best?

    Then you are in the right place. Please write to the info email and we will get back to you as soon as possible to give you detailed advice.

    info@surfpirates.de
  • Complaints & Returns

    Even though we do our best to avoid returns, we pack our products well and do a quality check in advance, it can of course happen that a product does not fit or is defective.

    You can look at this page Returns & Complaints or you can write an e-mail to the address below. Our RMA team will do everything to solve your problem as soon as possible.

    rma@surfpirates.de
  • Support

    You need information about an order, have a problem with the online shop or questions about billing and processing.

    Then contact our support team here on the e-mail to get fast support for your current concern we help gladly.

    support@surfpirates.de

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ORDER HOTLINE:

+49 (0) 46112425

info@surfpirates.de